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Newbridge Rd, Bath BA1 2PP, UK – 01225 312774
Update on previous review: A Mr Dave Heron contacted me to resolve the issue and ordered me a new owners manual. The manual has arrived at my address as promised. Thank you for sorting this matter out efficiently and effectively. Unfortunately after a smooth purchasing process I have phoned several times to get my owners manual for the vehicle. It is 3 months since I purchased the vehicle and despite all the promises, no manual has arrived. I almost purchased the insurance plan for the vehicle at the time purchase, so glad I didn't as this appears to be another dealership full of style but no substance.
Excellent service. Professional friendly knowledgeable staff.
Locksbrook Rd, Bath BA1 3EU, UK – 01225 428000
Average experience. Took over an hour to be seen to after my appointment time as car (used) was not ready. Was looking at a plug-in hybrid and it barely had a mile of charge on it to test out. On the plus side, reception staff very friendly and sales guy straightforward, not too pushy, and up front in offering a good market price for my part exchange. He was also quite helpful in digging out service history since it's all online instead of in a service book. Decided not to buy here in the end as found my preferred model elsewhere, but probably worth a shot (but also check some other dealerships) if you are in the market for a used vehicle.
My wife picked up her new Polo today, great service from start to finish from Steve Faggatter, no pressure to buy, clear and knowledgeable about different options - a refreshing car buying experience for the better!
Lower Bristol Rd, Bath BA2 3EW, UK – 01225 435918
Welcoming and friendly nothings to much trouble. Staff extremely helpful and professional
Service desk staff always courteous and helpful. 👍
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